Set Work Assignment to Incompleted
Explanation
This activity is used to conclude work defined on a Work Assignment. If the work defined on a work assignment
could not be finalized with the given resource within the given time frame it can be set to status
Incompleted. It is possible to create another work task or work assignment to complete the remaining work.
When setting the work assignment to incompleted, an Incomplete Cause must be given in
Incompletion dialogue.
Prerequisites
- A work assignment should exist.
- If there is any work performed through the work assignment, the usages should be reported in.
- Incomplete codes must be defined in Incomplete Cause page.
System Effects
- Work assignment will be set to status Incompleted.
- The Assignment Finish date on the work assignment is updated with current date.
- If the work assignment is in Work Started status the Work Finish date is updated with current
date.
- Work assignment's Allocation Finish date is updated with Assignment Finish date.
- An Event Log is created for this event. Event Logs are generated in the Events tab
found in the Attachment panel of the Prepare Work Order page.
- If the Allow Multiple Visits option is selected for the work task and visit chain exists, work
assignments related to follow on visits are removed as below
:
- If the follow on work assignment status is Assigned and not sent to mobile then it will be
removed.
- If the follow on work assignment status is Accepted or higher or work assignment is sent to mobile,
then it will be Canceled.