Report Time
Explanation
Use this activity to record and authorize time spent on the repair. Technicians can either use the Clock
In/Out button to log time live or use the Reporting dropdown to report time after
completing the work. If no task is associated with the repair, time reporting is not allowed.
When time is reported, the system applies pricing based on the warranty or contract linked to the unit. If no
coverage is applied, it defaults to the pricing rule on the RMA Line.
If no Work Task is associated with the repair, time reporting is not permitted.
Managers and technicians can use the following pages for broader time tracking and reporting:
- Depot Task Clockings page – Provides an overview of actual clock-in and
clock-out entries recorded during task execution.
- Depot Task Time Reports page – Allows manual entry of total hours worked,
including additional information such as tools, equipment used, or crew involvement, even when clockings are not
used.
Prerequisites
- A Work Task must be connected to the Repair RMA Unit.
- At least one resource must be defined for the Task.
System Effects
- Time is logged for the repair.
- Clockings and/or time reports are updated depending on the reporting method used.
- If a warranty is applied to the unit, the associated warranty price rules are used for time reporting.
- If a contract is applied to the unit, the contract’s price rules are used for time reporting.
- If no warranty or contract is applied, the time entry uses the price rule defined on the parent RMA
Line.