View History Notes

The View History Notes activity allows you to review a chronological record of user-initiated and system-generated actions performed on tasks, faults, and work packages within the maintenance execution pages.

This activity provides supervisors, crew leads, and technicians with clear visibility into what changed, when the change occurred, and who performed the action, supporting traceability, auditing, troubleshooting, and operational transparency.

History Notes typically display information such as:

• Status transitions, including task or work package start and completion
• Labor assignment updates, including assignment, unassignment, and changes to scheduled hours
• Updates to task, fault, or work package fields and details
• Part requirement additions for part installations and removals
• Step additions, modifications, or removals
• Fault-related actions such as creation, evaluation, or header field changes

For more information about event management in IFS, go to the IFS Cloud documentation and navigate to IFS Business Models > Enterprise Management > Service Management > Service Event Generation.

Prerequisites

• Not applicable.

Procedure

1. Open one of the following pages:
   • Task Details
   • Fault Details
   • Line Maintenance Work Package Execution
   • Hangar Maintenance Work Package Execution
2. Select the relevant task, fault, or work package.
3. Scroll to the Attachments panel.
4. Open the Events.
5. Review each entry to see the action performed, the responsible user, and the timestamp.