Raise Fault
Explanation
In aircraft maintenance, a fault is raised when a problem is discovered. A fault is sometimes referred to as a
non-routine maintenance, finding, or discrepancy. Faults are found and raised by the flight crew during flights,
inspections, and by technicians while performing maintenance work. After assessing a fault, it can then be fixed or
deferred.
You can only raise and edit faults when the device is online.
You can raise a fault in two ways:
- From the Technician Lobby: When raising a fault from the Technician
Lobby, select the aircraft on which the fault was found. If you do not select a flight for the
Found During Flight field, the technician can either the defer the fault or work on it once the
fault is published from CAMO. If you do not select a flight for the Found During Flight field,
you cannot specify skill requirements.
- From the Aircraft Turn Details page: When raising a fault from the
Aircraft Turn Details page, the fault is assigned to the aircraft of the selected turn
and the Found During Flight field is set to the last arrival flight for the aircraft. When
raising a fault from the Aircraft Turn Details page, you can also add labor
requirements and scheduled hours.
- You can choose to create a new work package for the fault or assign the fault to an existing work package. If
no work package exists for the turn, a new work package will be created and the fault is packaged to it.
Once a fault has been created, you can update information about the fault from the Task
Details or Fault Details page before the fault is deferred or closed.
You can raise and close a historic fault by selecting Raise and close, then specifying the
corrective action and other details.
Note: In line maintenance execution, to add zone and panel information to a fault without a
found on flight reference, you need to add the fault to a work package.
Prerequisites
- Aircraft configuration and flight information must be available within Line Maintenance Execution.
- Company and Site must be defined under the resource group.
- Skill certificates must be set up.
System Effects
- If the found during flight was specified during the raise fault process, a task is created with the
Active status, and a fault record is created with the Open status.
- If the found during flight was not specified, only a fault is created with the Open
status.
- If you raise a fault from the Aircraft Turn Details page or if you specify a flight
during which the fault was found when raising a fault from the Raise Fault page, if a work
package does not exist, the fault is packaged into a newly created work package. If a work package exists, you
can select if you want to create a new package and assign the fault to it, or assign the fault to an existing
work package.
- If you raise a fault from the Line Maintenance Work Package Execution page, the fault
is automatically packaged to that work package.
- A new fault is created in CAMO, and a new work package depending on if there was no work package or you
selected to create a new work package. A new fault is assigned to an existing work package if you selected to
assign it to a work package for the turn.
- A fault raised by a pilot through the eLogbook application is packaged into an IN WORK work package at the
flight's arrival airport. If a work package doesn't exist, the fault is packaged into a newly created
work package.
- If you specify the failure type, the corresponding measurement type is automatically added to the fault. If
the technician changes the failure type during fault editing, the measurement type also changes. However, if the
measurement has already been signed, a new measurement is added instead of replacing the existing one.
- If specified, skill requirements and assignments for the executor, certifier, and inspector roles are added
to the Task Details and Fault Details pages.
- If specified, skill requirements, assignments and scheduled hours for the Executor role are synchronized to
CAMO.
- If the Flight Safety Impact or ETOPS Significant toggles are enabled, two
sign-off lines are added to the task: Task Certifier and Inspector (RII). If not, only the Task Certifier
sign-off line is added.