Cancel Work Assignment for Request Task

 

Explanation

This activity is used to cancel a work assignment linked to a request task. When the assignment is canceled, the task is removed from the assigned resource and becomes available for reassignment or other actions according to the defined workflow.

Canceling the work assignment ensures that the task is not processed by the previously assigned resource and can be managed according to updated requirements.

Prerequisites

• The work assignment must exist.
• The cause for canceling must be defined in Cancel Cause page.

 

System Effects

• The status of the work assignment is changed to Cancelled.
• The task becomes available for reassignment or other processing steps according to the defined workflow.

 

Pages

Request Work Task

Activity Diagrams

Accept Work Assignment
Cancel Work Assignment
Find and Accept Mobile Work, Mobile Work Order