Supply Chain Order Insights Widget

Explanation

Supply Chain Order Insights widget visualizes the current unresolved errors and warnings related to Incoming Customer Orders, Incoming Change Requests, Incoming Delivery Notifications, and Background Jobs. It is available on the IFS application home page and can be enabled by users through the Manage Widgets settings by selecting Supply Chain Order Insights from the widget list. This widget enables Sales Coordinators to quickly view issues and navigate directly to their source. It displays unresolved errors and warnings from the past four days, with the most recent issues shown at the top of the list.

Initially, the Sale Coordinator can view errors and warnings related to Incoming Customer Orders, Incoming Change Requests, Incoming Delivery Notifications, or Background Jobs that are connected to the respective user-allowed sites updated during the previous day. Coordinators connected to the relevant reference sources or the EDI Coordinator are available in the Coordinators drop-down list. The corresponding connected sites (user allowed site) are available in the Sites drop-down list.

Sales Coordinators can filter errors and warnings updated within last four days, three days, two days or the previous day. Using the Search option, Sales Coordinator can easily locate records within the currently displayed list of errors and warnings on the widget. If the filter is already applied, the search will only be applicable for the filtered records.

Site

Sites connected to the customer orders, purchase orders, shipments and customer invoices.

Customer

The identification number of the ordering customer.

Object

The page (Incoming Customer Order, Incoming Change Request, Incoming Delivery Notification, or Background Job) where the error or the warning is logged.

Reference Source

The origin reference of the record.

• If the object is an Incoming Customer Order, the reference source is a Purchase Order.

• If the object is an Incoming Change Request, the reference source is a Customer Order.

• If the object is an Incoming Delivery Notification, the reference source is a Purchase Order.

• If the object is a Background Job, the reference sources can be Customer Order, Shipment, or Customer Invoice.

Reference Number

The identification number of the reference source.
If the Incoming Customer Order is created through a third-party tool, the Customer PO Number will be used as the Reference Number. If the Customer PO Number is not provided in the incoming customer order, the Reference Number will remain blank.

Error/ Warning

Errors and warnings related to Incoming Customer Orders, Incoming Change Requests, Incoming Delivery Notifications, and Background Jobs.

When the user hovers over a row in the widget, a “Details” button appears in the right corner of the row, allowing navigate directly to the reference source.

Prerequisites

To perform this activity with record,

• There should be at least one user allowed site.
• There should be at least one blocker in an Incoming Customer Order, Incoming Change Request, Incoming Delivery Notification, or Background Job with last four days respect to the user allowed sites.

System Effects

• When the home page is refreshed, new recorded errors and warnings become available on the widget.
• The widget displays the 100 most recently updated errors or warnings based on the filter criteria.
• For Incoming Customer Order, the EDI Coordinator is considered. If the EDI Coordinator is not defined at the Customer level, errors and warnings related to those Incoming Customer Order are available when the “All Coordinators” option is selected in the Coordinators drop-down list.
• All the unresolved errors and warnings related to the Background Jobs are available when the “All Coordinators” option is selected in the Coordinators drop-down list. The background job errors and warnings related to Customer Orders can be viewed by selecting the respective coordinator from the drop-down list.
• For the Background Job related errors and warnings:
  • If the Reference Source is Customer Order, navigation opens the corresponding Customer Order.
  • If the Reference Source is Customer Invoice, navigation opens the corresponding Customer Invoice.
  • If the Reference Source is Shipment, navigation opens the corresponding Shipment.