IFS.ai Copilot for Freight Selection in Shipment Order

IFS.ai Copilot for Freight Selection in Shipment Order helps users identify a suitable freight option, referred to as a Ship-Via method, by evaluating Supply Chain Matrix records and other related information. The feature includes predefined functions that support common user queries, and users can also change the Ship Via method of a shipment order using IFS.ai Copilot.
Selecting an appropriate freight option can require users to compare priority, distance, expected additional freight cost, shipping time, environmental impact and recent usage. This feature supports that decision by providing Copilot-assisted freight selection queries directly from Shipment Order related pages.
In practice, this means that users can open IFS Cloud Copilot from the Shipment Order or Shipment Orders page, use predefined page prompts as reminders of supported queries, review Copilot responses, and use IFS.ai Copilot to change the Ship Via method of a shipment order.

Who This Feature Is For and Why It Matters

This feature is designed for roles involved in shipment order handling and freight selection, including:

Role	Responsible for
Shipment order users	Reviewing shipment order information and identifying a suitable Ship-Via method.
Supply chain or logistics users	Using Supply Chain Matrix information and related shipment order data to support freight selection decisions.
Operational users working with Shipment Orders	Using predefined page prompts and Copilot responses to assist with common freight selection questions.

Use this feature when you need to:

• Identify the Ship-Via method with the highest priority according to the Supply Chain Matrix.
• Identify the Ship-Via method with the shortest distance according to the Supply Chain Matrix.
• Identify the Ship-Via method with the least expected additional freight cost.
• Identify the Ship-Via method with the fastest total shipping time.
• Identify the Ship-Via method with the least environmental impact.
• Review frequently used Ship-Via methods over the past three months.
• Change the Ship Via method of a shipment order using IFS.ai Copilot.

By using this feature, you can:

• Compare freight options using supported Copilot queries.
• Use predefined prompts on shipment order related pages as reminders of available queries and use cases.
• Support freight selection decisions using Supply Chain Matrix records and other related information.
• Change the Ship Via method of a shipment order through IFS.ai Copilot.

Where to Find It

IFS.ai Copilot for Freight Selection in Shipment Order is automatically activated when you open IFS Cloud Copilot on the Shipment Order or Shipment Orders page.

Item	Details
Pages	Shipment Order; Shipment Orders
Access point	Open IFS .ai Cloud Copilot on the listed page.
Prompt support	Shipment Order related pages include predefined prompts that guide users in creating relevant queries.
Important distinction	The predefined prompts are not part of IFS.ai Copilot itself; they are integrated with the Shipment Order pages as reminders of available queries and use cases.

How the Feature Uses Data

When a user asks a supported freight selection question, the feature evaluates Supply Chain Matrix records and other related information to identify a Ship-Via method that matches the selected query type.
The feature uses data, including:

• Priority number from the Supply Chain Matrix for the highest priority query.
• Distance field from the Supply Chain Matrix for the shortest distance query.
• Expected Additional cost value from the Supply Chain Matrix for the least expected additional freight cost query.
• External Transport Lead Time from the Supply Chain Matrix for fastest total shipping time.
• Picking Lead Time from the Supply Chain Matrix, if not taken from Site to Warehouse Management, for fastest total shipping time.
• Order Net Weight, distance from the Supply Chain Matrix and Transport Emission Factor for environmental impact calculation.
• Greenhouse Gases (GHG) substance group for environmental impact calculation.
• Id, Type and Address of both Sender and Receiver for frequently used Ship-Via methods over the past three months.

Understanding the Output

The output depends on the query or use case selected by the user. For each supported query, IFS.ai Copilot identifies the Ship-Via method that matches the criterion described in the source information.

Supported query / use case	How the output is determined
Highest priority	Determines the Ship-Via method associated with the lowest Priority number within the Supply Chain Matrix.
Shortest distance	Determines the Ship-Via method associated with the lowest number in the Distance field within the Supply Chain Matrix.
Least expected additional freight cost	Determines the Ship-Via method associated with the lowest value in the Expected Additional cost field within the Supply Chain Matrix.
Fastest total shipping time	Identifies the Ship-Via method with the lowest Shipping Time, calculated as the sum of External Transport Lead Time and Picking Lead Time as described in the source.
Least environmental impact	Identifies the Ship-Via method with the lowest Environmental Impact, calculated as Order Net Weight multiplied by Distance and Emission Factor. Only the GHG substance group is considered.
Frequently used in last three months	Identifies frequently used Ship-Via methods over the past three months, considering Id, Type and Address of both Sender and Receiver.

Not every user question is supported. IFS .ai Copilot will not generate answers regarding Remote Warehouses and will not generate answers if the user selected multiple records on the Shipment Orders page.

Enabling and Using the Feature

IFS.ai Copilot for Freight Selection in Shipment Order is automatically activated when IFS Cloud Copilot is opened on the Shipment Order or Shipment Orders page.

Prerequisites

• Open IFS Cloud Copilot on the Shipment Order page or Shipment Orders page.
• Use a supported Shipment Order related page where predefined prompts are available.
• Use supported freight selection queries and use cases described in this document.

Ask and Evaluate

• Open IFS .ai Cloud Copilot from the Shipment Order or Shipment Orders page.
• Use the predefined page prompts as reminders of available queries and use cases.
• Ask a supported query, such as highest priority, shortest distance, least expected additional freight cost, fastest total shipping time, least environmental impact or frequently used in the last three months.
• Review the Ship-Via method suggested by IFS.ai Copilot.

Review and Refine

• Check that the selected query matches the freight decision you want to support.
• Review the returned Ship-Via method before applying changes.
• Avoid unsupported scenarios described in the source information, including Remote Warehouses and multiple selected records on the Shipment Orders page.

Apply

• Use IFS.ai Copilot to change the Ship Via method of a shipment order when appropriate.
• Review the result before relying on the changed Ship Via method for further shipment processing.

Example Actions

Based on the Copilot response, you may:

• Select the Ship-Via method with the lowest priority number in the Supply Chain Matrix.
• Select the Ship-Via method with the shortest distance.
• Select the Ship-Via method with the least expected additional freight cost.
• Select the Ship-Via method with the fastest total shipping time.
• Select the Ship-Via method with the lowest environmental impact based on the described calculation.
• Review frequently used Ship-Via methods for similar sender and receiver details over the past three months.
• Change the Ship Via method of a shipment order using IFS.ai Copilot.

The quality and usefulness of the output depends on the relevant shipment, Supply Chain Matrix and related information available to the feature, as described in the supported queries and use cases.

Important to Know

• Copilot output should be reviewed before use.
• The AI does not guarantee correctness or completeness.
• The AI does not replace manual review and professional judgement.
• Predefined page prompts are not part of IFS.ai Copilot itself; they are integrated with Shipment Order related pages as reminders of available queries and use cases.
• For the environmental impact calculation, only the Greenhouse Gases (GHG) substance group is considered.
• Copilot will not generate answers regarding Remote Warehouses.
• If the user selected multiple records on the Shipment Orders page, Copilot will not generate answers.