Return Parts

Explanation

Parts with expected return lines are automatically returned to inventory in the system at removal, and part tags are generated according to their status (Serviceable, Unserviceable, Quarantine – driven by Removal Reason).

For non-repairable parts where return lines are created using Create Return Line on the Part Removals tab, the parts are automatically returned to inventory in the system and part tags are generated when Create Return Line is selected.

You can print generated part tags using Print Part Tag on the Returns tab after you select the return line for the part (to attach to the physical part).

Technicians can reprint a part tag using Print Part Tag, or change the part tag using Revise Part Tag, both available on the Returns tab.

Users with access can open the Part Tag Report Archive page to view and reprint part tags.

Prerequisites

System Effects

Procedure

You must be online to perform this procedure.

  1. Log in to IFS Cloud.
  2. Open the Task Details page.
  3. Sign-off the Removal for the part.
  4. The part is automatically returned based on the configured setup.
  5. Select whether to print the part tag or to revise the part tag.
  6. Enter a comment or remark (if revising).

Note: For part return and tag printing workflows to work smoothly in the mobile and web app, ensure the Zero Cost > Zero Cost Allowed option is selected for the part from the Inventory Part page. The Zero Cost Allowed option must be enabled for all parts to ensure that returns and part tag printing can be processed without errors.