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Set up to notify line planner of work package loading errors

To notify a line planner if, when and why the work package loading/publishing failed:

  1. Log in to IFS Cloud Web as the IFS Application owner.
  2. Navigate to the Custom Event page located in the Solution Manager folder and search for the custom event with Event ID 'NOTIFY_BUSINESS_ERRORS'.
  3. Click Show Action.
  4. On the Event Action Details page, in the Stream Message Settings section, the From User, the user who is sending the message, and the To User, the user who will receive the message, are set to your user, by default. Change the To User to a line planner, if required.
  5. Click OK on the field to save your changes.