160. Background Processing - Batch Queue

Monitor all Batch Queue to make sure that they can process jobs. This can be determined by monitoring state and last execution time.

Multiple Instances: No

Interval: Every 60 minutes (12 times per day)

Status

Expression

Critical

If (Stuck Batch Queue Processes > 0)

Impact	Some Background Job processes have not started.
Suggestion	Check out IEE: Solution Manager\Background Processing\Background Jobs\Database Processes and verify the status of the Background Job processes. Job queue processes might be set to zero or too low.

Warning

If (Deferred Jobs in state 'Executing' more than 12h > 0

Impact	Background Jobs have abnormal execution time.
Suggestion	Look under Database Processes in Background Processing and verify the status of the Background Job processes.

If not status Warning or Critical.

Unknown

Missing application response.

Metric & Service	Command line example
Stuck Batch Queue Processes	java -jar application-monitoring-metrics-cli.jar db -host=localhost -instance=<instancename> -user=ifsmonitoring -pass=<password> -appowner=<value> -request=STUCK_BATCH_QUEUE_PROCESSES -ca=0
Deferred Jobs in state 'Executing' more than 12h	java -jar application-monitoring-metrics-cli.jar db -host=localhost -instance=<instancename> -user=ifsmonitoring -pass=<password> -appowner=<value> -request=DEFERRED_JOBS_EXECUTING_12H -wa=0