290. Mobility - Touch Apps - Service

The Touch Apps Service needs to be running in in each instance order for Touch Apps Server to function. This check will alert if the Touch Apps Service is not running.

Multiple Instances: Yes (per Touch Apps server)

Interval: Every 5 minutes (288 times per day)

Status

Expression

Critical

If (HTTP POST call to TAS returns HTTP 200)

Impact	All mobile access to Touch Apps is affected. No user can access the Touch Apps from their mobile clients.
Suggestion	Verify that the Touch Apps service running in IIS.

If not status Critical.

Metric & Service	Command line example
HTTP POST call to TAS	java -jar application-monitoring-metrics-cli.jar http -url https://<fqdn>:<port> -post "{\"SystemID\":\"myssystemid.ifsworld.com\"}" -match=response -oeq=200 -dc or java -jar application-monitoring-metrics-cli.jar http -url https://<fqdn>:<port>/Downlink.svc -post "{\"SystemID\":\"myssystemid.ifsworld.com\"}" -match=response -oeq=200 -dc