This page deals with IFS Business Reporter related errors or problems that have been encountered in different situations. Workarounds are presented where available.
If IFS Business Reporter is installed using the Setup.exe (or the msi file) it might happen that reports opened through IFS EE are empty.
There are two cases. The first is when an IFS Business Reporter report is ordered in IFS EE client and the IFS Business Reporter previewer is NOT enabled. When opening the executed report in Excel, it is empty. Note that the previewer functionality it not available in the Aurena client.
The other case is when ordering an IFS Business Reporter report from IFS EE client and the IFS Business Reporter previewer is enabled. For this case the report opens empty within IFS EE and with the error message IFS Business Reporter Client is not installed. Same applies as mentioned earlier, the previewer functionality is not supported in the Aurena client.
First make sure that the IFS Business Reporter COM add-in is available.
In Excel, select File\Options\Add-ins, select COM Add-ins in the Manage list box and click Go...
The IFS Business Reporter Addin should show up as an available Add-in.
The next step will be to restart the actual computer and after restart check the open scenario again.
A problem related to Microsoft Excel 2016 and Microsoft OneDrive has been
encountered.
When opening a IFS Business Reporter report saved on
Microsoft OneDrive using Excel 2016 an error might occur. The error looks like
this:
The remedy is to modify the OneDrive settings related to Office by disabling the File collaboration check box.
For some Operating Systems as e.g. Windows 10, there might be a message saying Publisher cannot be verified if IFS Business Reporter is installed using the msi and if a non-default installation location is chosen.
The message that appears looks as follows:
Continue by clicking on the Install button.
The dialog might appear one more time. Also in this case, continue by clicking Install.
IFS Business Reporter will finally install successfully and can now be used.
Future investigations by IFS Product Development might lead to release of a version of IFS Business Reporter that can handle the described issue.