Use this activity to define a price rule. A price rule basically defines how the costs will be charged from the customer. Price rules can have multiple rule lines defined for different sales groups and cost types as well as a default, compulsory price rule line covering all other prices, that are not handled by any other specific price rule line. Once defined, a price rule can be connected to a service or a contract line.
Setting up a Price Rule
Price rules with a single rule line, covering the total scope, can be setup quickly. You can select whether the price rule should be Usage Based, a Fixed Price, or Free of Charge, where each option creates a differently configured, single price rule line with type All Other.
If a quick setup is not adequate for defining specific price rule lines, the normal setup can be used. There are three types of price rule lines that can be defined through the normal setup; Sales Group, Cost Type and All Other.
The revenue percentage, which can have values between 0 and 100, can be used when invoicing against transactions. For example, a revenue percentage 100 means the total sales price will be included on the customer invoice and the revenue percentage 0 means the transaction will not to be invoiced.
All price rules lines can be specified to be included in a fixed price, by enabling the toggle Include in Fixed Price and specifying a sales part, where prices covering each such rule line will be replaced by the fixed price specified in the sales part. Fixed prices will be applied on the request scope level. It is mainly created automatically due to price rules lines, but it is also possible to manually add planned fixed prices, in the request scope.
For more information please refer the documentation Request Management.
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As a result of this activity, Price rule will be created.