Add attachments to tasks or faults

You can attach reference documents to a task or fault to be used by the technicians in carrying our their work.

  1. Find the task or fault.
  2. On the Task or Fault Details page, Task Information tab, Attachments area, click Add Attachment .
  3. On the Add Attachment page, in the Attachment area, drag and drop the file or click to select the file on your computer.
  4. Enter the requested information and click OK, or to add another attachment, click OK and Repeat.