170. Background Processing - Batch Processor

Integrations and print jobs might not be processed if Batch Processor is not running properly. This check will monitor if Application Messages is stuck in different states too long.

Multiple Instances: No

Interval: Every 30 minutes (24 times per day) - Due to full table scans

Status

Expression

Warning

If (Application Messages in state ’Released’ for 2h > 0) or (Application Messages in state ’processing’ for 2h > 0) or (App server Batch Queues with Error > 0)

Impact	Batch processor not picking up messages. Further investigation is needed in order to determinate the impact.
Suggestion	Might be a problem related to a third party server. Look for more information under Solution Manager > Integration > IFS Connect. Check the error description attached to the specific application message.

If not status Warning.

Unknown

Missing application response.

Metric & Service	Command line example
Application Messages in state ’Processing’ for 2h	java -jar application-monitoring-metrics-cli.jar db -host=localhost -instance=<instancename> -user=ifsmonitoring -pass=<password> -appowner=<value> -request=APPL_MESSAGES_PROCESSING_2H -wa=0
Application Messages in state ’Released’ for 2h	java -jar application-monitoring-metrics-cli.jar db -host=localhost -instance=<instancename> -user=ifsmonitoring -pass=<password> -appowner=<value> -request=APPL_MESSAGES_RELEASED_2H -wa=0
App server Batch Queues with Error	java -jar application-monitoring-metrics-cli.jar db -host=localhost -instance=<instancename> -user=ifsmonitoring -pass=<password> -appowner=<value> -request=APPL_SERVER_BQ_WITH_ERROR -wa=0