Repairing faults

When repairing faults, if references were created by engineers, technicians can select the references, get them approved if required, and use them to sign off on repairs.

If you use references that include follow-on tasks, Maintenix automatically initiates these follow-on tasks when fault repairs are completed. If you don't use references, follow-on tasks must be manually initiated and there is a risk of missing important follow-on requirements.

Repair references typically don't require approval from maintenance control, but if they do, a request for authorization is submitted.

If a repair reference is selected, labor skills and steps from the reference are added or appended to the fault. If the reference requires MOC authorization, the labor skills and steps from the reference are not copied to the fault until MOC approves the reference (or an alternative reference) for the fault.

How labor rows from repair references are copied to faults

Labor rows from the repair reference that have the same skill as existing labor rows on the fault are either added to the fault as additional rows OR they replace existing rows, depending on the status of the labor rows.
  • Rows from the selected reference replace existing, matching, ACTV labor rows on the fault. If a fault has one ACTV labor row that matches multiple labor rows in the selected reference, the one existing, matching ACTV row is replaced and new ACTV labor rows are added.
  • Rows from the selected reference that match existing, IN WORK or COMPLETE labor rows on the fault are added. The existing rows remain untouched on the fault.
This is true for existing labor rows from a different reference or for rows that were added manually.
In labor rows that are replaced, you might see the following changes:
  • Estimated duration.
  • Whether work requires certification or inspection.
  • Scheduled hours for work, certification, and inspection.

How steps from references are copied to faults

Steps from repair references are added to the fault's Task Execution tab, Steps area. The Steps area includes ad hoc steps and steps from repair references with repair reference steps grouped together by reference.

You can see steps from more than one reference if you select one repair reference, but then change to another. In this situation, you mark the steps that the technician no longer needs to perform - from the original reference - as N/A. Likewise, you do the same, if you selected a repair reference for a fault and then decide to defer the fault.

When steps are copied to the fault, they are added in PENDING status unless a step in the repair reference isn't applicable to the fault's inventory. When the fault is added to a work package and the work package is committed, non-applicable steps are marked as N/A.

Steps copied from the reference cannot be edited or deleted, but you can mark them as not applicable. Ad hoc steps are editable and can be deleted.