About Request for Work 6.10.5.1 Create Work Request Equipment General Data Work Task 6.10.1.1 BDR for Work Requests About Work Order Dates New Fault Report Prepare Work Order Work Task Work Order Structure Navigator Request for Service 6.10.6.1 Create Work Task Repair Work Order Customer Defined Service Contract Enter General Information 6.10.9.1 Order Service 6.10.9.4 Order Service from Equipment, B2B 6.10.9.5 Order Service from Service Catalog, B2B 6.10.9.6 Order Service, B2B Book Appointment Process 6.10.10.1 Book Appointment 7.22.12.3 BDR for Scheduling Integration Work Order 6.10.4.1 Create Fault Report Service Request About Customer Agreement 6.10.7.1 Create New Mobile Work 6.10.8.1 Create Repair Work Order Fault Report Service Request, Created Customer Defined Service Request, Created Service Request Equipment General Data Cancel Appointment Process 6.10.11.1 Cancel Appointment Equipment General Data