Record non-routines during inspection or during other tasks

Follow the steps in this workflow to record a non-routine or a shop finding—both called a fault in Maintenix—while working on another task, be it an inspection task or other type of work.

  • The initiating task is either active, in work, or completed.

When you record the fault from a task, Maintenix associates the fault to that task, which is referred to as the initiating task.

If the fault was addressed before you had time to record it in Maintenix, you record the fault and close it immediately. For faults that are not addressed—because the work must be done later during the visit, or the fault must be evaluated by the maintenance controller—you record the fault and leave it open.

When raising a fault, you can choose to reuse an existing fault definitions, or create an ad hoc task.

  1. Do one of the following:
    • In the Barcode Search field, scan or enter the barcode of the task, and press Enter.
    • On the Task Search page, enter your search criteria, and click Search.
    • On your to-do list, My Tasks tab, select the check box of the task.
    Depending on whether the fault is addressed or not, follow the correct procedure from one of the following:
    Use these instructions when you found a fault as you were working on a task, and fixed the fault immediately.
  2. On the Task Details page, click Found Faults.
  3. On the Raise Logbook Fault page, select Log fault and close or Log fault and leave open.
  4. To use a reusable fault definition, in the Fault Registration area, do the following:
    • Click Select Fault Definition .
    • On the Select Fault Definition page, search for relevant fault definitions by entering the fault definition name, or by selecting the failed system, and click Search.
    • In the list of fault definitions found, select the fault definition.
  5. To raise an ad hoc fault, in the Fault Registration area, provide the required information. Note the following:
    • Logbook Reference: If the fault was first recorded in a logbook, enter the logbook reference number.
    • Failed System: Click . Click next to the aircraft until you see the failed system. Select the radio button beside the ATA chapter where the fault occurred.
    • Resolution Config Slot: If the fault was resolved on a different ATA chapter (resolved system) than the initially reported ATA chapter (failed system), start typing the name or ATA code of the config slot on which the issue was resolved, and then click the result from the list.
    • Fault Description: Enter the description of the fault, exactly as it is written in the logbook.
  6. For faults you are raising and closing immediately, in the Corrective Action area, provide the required information. Note the following:
    • Corrective Action: Enter what you did to resolve the fault; if this information is in the logbook, enter it exactly as it is written in the logbook.
    • Repair Location: Update the location where the fault was fixed, if necessary.
    • Labor Skill: Select the skill that was used to resolve the fault.
    • Hours Spent: Enter the number of hours spent to address the fault.
  7. For faults you are raising and leaving open, in the Suggested Corrective Action area, provide the required information. Note the following:
    • Independent Inspection Required: Select if the work that will be done to fix the fault must be inspected.
    • Request Engineering: Select if you want this fault to be sent to your organization's engineering department for assistance.
  8. In the Fault Details area, provide the required information. Note the following:
    • Recurrence Of: If this fault is possibly a recurrence of a fault that occurred in the past on this aircraft, the name of the previous fault is shown; if it is not the correct fault, click Select Recurring Task to select the correct fault.
    Tip: You can record measurement values that provide relevant details for the fault by clicking above the table.
  9. Click OK.
  10. If this is potentially a recurring fault, but the Recurrence Of field was empty when you clicked OK, the Find Recurring Fault page opens. Select a fault that the current fault is a recurrence of, or select N/A if not applicable, and click OK.