Logs

Each time a synchronization event occurs for a User/Device/Application a log record is created.  The log information can be of the type Info, Warning or Error.

The log information can be of the type Info, Warning or Error.

Type Description
InfoAn Info log is written for all events as detailed in below synchronization events table
WarningA warning is written when an issue has occurred but the system is functioning such as device is disabled or when an entity is taking too long to synchronize
ErrorAn error is written when an issue has occurred that prevents the client or server sending/receiving data such as failed executing query or error when synchronizing entity.

Synchronization events include (but not limited to):

Event Description
ApplicationNew Application registered for the mobile user/device or the Application has been deleted
MetadataMetadata has been deployed for the mobile application
DeviceNew device registered for the mobile user/application
Pre InitializeScheduled Activation processed for the mobile user/device/application collecting data for downloading
ActivationThe mobile user enters their User ID, Password, Service URL & System ID in a mobile application downloading all data for the first time
InitializationThe mobile user requests to re-download all data from within a mobile application
BatchBatch synchronization data is gathered for the mobile user
PushPush synchronization data is gathered for the mobile user
SynchronizingSynchronizing entity data

A Database Task exists to clean up Logs.  It is recommended to schedule this to ensure good performance of the system.

See the Mobile Framework Synchronization Guide and/or the Troubleshooting Touch Apps for more information.

Activities in Logs