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Logs

Each time a synchronization event occurs for a User/Device/Application a log record is created.  The log information can be of the type Info, Warning or Error.

The log information can be of the type Info, Warning or Error.

Type Description
Info An Info log is written for all events as detailed in below synchronization events table
Warning A warning is written when an issue has occurred but the system is functioning such as device is disabled or when an entity is taking too long to synchronize
Error An error is written when an issue has occurred that prevents the client or server sending/receiving data such as failed executing query or error when synchronizing entity.

Synchronization events include (but not limited to):

Event Description
Application New Application registered for the mobile app user/device or the Application has been deleted
Metadata Metadata has been deployed for the mobile app
Device New device registered for the mobile app user/application
Pre Initialize Scheduled Activation processed for the mobile app user/device/application collecting data for downloading
Activation The mobile app user enters their User ID, Password, Service URL & System ID in a mobile app app downloading all data for the first time
Initialization The mobile app user requests to re-download all data from within a mobile app
Batch Batch synchronization data is gathered for the mobile app user
Push Push synchronization data is gathered for the mobile app user
Synchronizing Synchronizing entity data

Source column details the generation source of the mobile app log. It can include for example, Client, Init, etc.

A Database Task exists to clean up Logs.  It is recommended to schedule this to ensure good performance of the system.

See the Mobile App Framework Synchronization Guide and/or the Troubleshooting Mobile Apps for more information.