Cancel orders

You can cancel an order if you decide that ordered parts are no longer needed. When you cancel an order, its status changes to Cancel, and its record remains in Maintenix.

You can't cancel a purchase, repair, or exchange order if any shipments for the order are in transit (IN TRANS status), either inbound or outbound.

  1. On the order details page, click Cancel Order.
  2. On the Cancel Order page, in the Note field, describe the reason for canceling the order.
  3. Click OK.