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SMS Send Functionality for Escalation Handler

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To enable the SMS funtionality in Escalation Handler, an SMS provider need to be set up. This document explains how this is done.

When to use this information:

Use this page when you want to configure an SMS provider for usage in Escalation Handler.

Configure SMS Provider

  1. Create an SMS gateway account from http://www.clickatell.com.
  2. Open IFS Solution Manager.
  3. In the navigator, choose Ifs/Solution Manager/Configuration/Integration/Setup IFS Connect/Connector Senders/SMS_SENDER1.
  4. Set the required user id and password from step 1. Set the required code_id.
  5. In order to complete the SMS functionality, action SMS in event NOTIFICATION for logical unit CcEschNotification should be checked.