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Set up user as a TechnicianΒΆ

To set up a user as a technician to work with the IFS Cloud Forward/Line Maintenance web and mobile applications, follow the steps below:

  1. Log in to IFS Cloud Web as the IFS Application owner.

  2. If you wish to create a new end user to work as a technician, navigate to the User or Users page located in the Solution Manager folder and create the user. Alternatively you can assign an existing user who will work as a technician. To grant the permission set required for a technician to a new or existing user perform step 6. For more information see Users.

  3. Navigate to the Permission Set page located in the Solution Manager folder. Create a new permission set for the end user specifying details as you see fit but ensuring that the Type is set to End User Role. For more information see Permission Sets.

  4. On the record sub-menu on the left, click Projections and in the Granted Projections section, add the projections in the table below. For more information see Projections and Lobby Pages.

    Projection Name Purpose of the projection
    FlmAircraftTurnsDetailsHandling View details about an Aircraft Turn
    FlmexeNavigator Navigator for IFS Cloud Web Forward/Line Maintenance screens for technician
    FlmFaultDetailHandling Manage Fault Details
    FlmFluidServicingRecordHandling Manage Fluid Service Records
    FlmMyAircraftTurnsHandling View My Aircraft Turns cards
    FlmMyWorksHandling View and manage My Work
    FlmTaskDetailHandling Manage Task Details
    FLMaintApp Perform all actions on the IFS Cloud Forward/Line Maintenance mobile application
  5. If leveraging IFS Tooling in FLM, you may also see fit to add the projections below if the technician must analyze the tool demands against capacity and then reserve tools for tasks. If the technician should also be checking tools out of and in to the tool crib, they also need access to the projections in the Tool and Equipment (TOOLEQ) component detailed below:

    Projection Name Action Component
    FlmResourceAllocationGanttHandling Analyze Tool Resource Availability FLMEXE
    FlmToolEquipmentCheckOutHandling View tools and equipment demands for FLM work tasks and check out tools for the demands. TOOLEQ
    ToolEquipmentCheckInAssistantHanding Tools and Equipment Check In TOOLEQ
    ToolEquipmentCheckInHanding View Checked Out Tools and Equipment and Check In TOOLEQ
    TooleqNavigator Manage Navigator Entries for Tool Equipment TOOLEQ
    ToolEquipmentCheckOutHistoryHandling (Optional) View Tool/Equipment Check Out History TOOLEQ
    ToolEquipmentHandling (Optional) Manage Tool Equipment TOOLEQ
    ToolsAndEquipmentHandling (Optional) View Tool Equipment TOOLEQ
  6. On the record sub-menu, click Lobby Pages and in the Granted Lobby Pages section, add the Technician Lobby. For more information see Projections and Lobby Pages.

  7. On the record sub-menu, click Grant Structure and in the Granted Permission Sets section, grant the permission sets in the table below to the permission set you created for the technician. For more information see Grant Structure.

    Permission Name Description of permission
    FND_REM_ASST_ENDUSER Required grants of all the end-user related Projections and Actions
    FND_DSS_ASST_ENDUSER Required grants of all the end-user related Projections and Actions for Digital Signature
    FND_WEBRUNTIME Required grants for IFS Cloud Web framework functionality
    AURENA_NATIVE_RUNTIME Role needed for IFS Cloud Mobile End User
  8. On the record sub-menu, click Users Granted, and in the Users Granted section, add the user you created in step 2 or an existing user, to grant access to the permission set you created. For more information see Users Granted.

  9. Navigate to the Security Grants by Permission Set page and for the permission set you created, add the FLMaintApp security group. Additionally, to support attachments for faults, add the DocumentManagement, MediaLibraryManagement, MobileObjectConnectionConfigManagement and ReplaceMediaLibraryItem security groups. For more information see Security Grants by Permission Set.