Mobile App Status¶

The lobby Mobile App Status shows several metrics gathered for a certain app and show it in a more graphical view. To find the lobby Mobile App Status go to Solution Manager / Configuration / Lobbies and search for Mobile App Status.

The Mobile App Status is centered around certain areas with key metrics for each area.

The Mobile App Status is per app and is given as a parameter.

App Name	Parameter
CRM Companion	CrmCompanionApp
Mobile Maintenance for Aviation	FLMaintApp
MWO Service	ServiceEngApp
MWO Maintenance	MaintEngApp
Notify Me	NotifyMe
Scan It	ScanIt
Trip Tracker	TripTracker

Devices and Users¶

For Devices and Users the following metrics exist:

Disabled Device Apps¶

Shows how many devices are disabled today. If you have a high value of disabled devices you should consider if the devices are still in use and clean up the disabled devices. The percentage shows how many disabled devices exist out of total number of devices.

disabled_device_apps

Active Users Today¶

Shows how many users are active today. The percentage shows how many active users exist out of total number of users with devices.

active_users

User Activity Stats¶

Shows how many users are active on a certain date.

active_user_stats

Active User/Devices¶

Shows how many user devices are currently active.

active_user_devices

Active User/Devices Last Access > 7 days¶

Shows how many user devices that has not been active the last 7 days. If you have a lot of devices that has not been active for a period of time, you should consider if those devices are used anymore and disable those devices.

users_not_active_last_7_days

Total User/Devices¶

Shows how many total user devices that exist.

total_users_devices

Disabled User/Devices¶

Shows how many user devices that are disabled. If you have a high number, you should consider if the devices are still in use and delete the disabled user devices.

disabled_user_devices

New Device Registration Today¶

Shows how many new device registration that has happened today.

new_device_registration_today

Users Initializations Today¶

Shows how many user initialization that has happened today. If the number is high every day, you need to investigate why users are initialization every day. Initialization usually happens the first time you use the app or if you change something, e.g. adding a custom attribute, otherwise initialization should not happen on a day to day basis.

user_initializations_today

Detailed Counts on User Activation and Initializations¶

Shows detailed information about whom and which devices has done user activations or initializations today as well as how many times they have done it.

details_user_activations_initializations

User with Multiple Devices¶

Shows total number of users with multiple devices as well as which users and how many multiple devices the user has.

users_with_multiple_devices

New Device Activations Today¶

Shows total number of device activations today as well as which user has done the device activation.

new_device_activations

New User Activations Today¶

Shows total number of user activations today as well as which user has done the activation.

new_user_activations_today

Failed Transactions¶

For Transactions the following metrics exist:

Failed Transactions¶

Shows how many failed transactions that currently exist. The value should always be 0 and if you have any other number you need to resolve this.

failed_transactions

Queued Transactions¶

Shows how many queued transactions that exist. If you see that the queued transactions are getting higher and higher, you need to investigate why it increases.

queued_transactions

Failure Management¶

Shows how many deleted and ignored transactions that has occured today.

failure_management

App Configuration Setup¶

For App Configuration Setup the following metric exist:

App Configuration¶

Shows links to to different app configuration pages, so you can see the setup for the app.

app_configuration

Messages and Background Jobs¶

For Messages and Background Jobs the following metrics exist.

Queued Push Messages¶

Shows the total number of queued push messages. If you see that the queued push messages are getting higher and higher, you need to investigate why it increases.

queued_push_messages

Queued Out Messages¶

Shows the total number of queued out messages. If you see that the queued out messages are getting higher and higher, you need to investigate why it increases.

queued_out_messages

Completed Push Messages (Today)¶

Shows the total number of push messages today.

completed_push_messages

Failed BG Jobs¶

Show total number of failed background jobs. If you have any failed background jobs, you need to check why it has not been run and rerun it.

failed_bg_jobs

General Synchronization Process Information¶

For General Synchronization Process Information the following metric exist:

Sync Process Information¶

Shows links to different pages within IFS Cloud Web, so you can directly go to the area you want to know the details about.

sync_process_info

Synchronization Times¶

For synchronization time the following metrics exist:

Average Entity Sync Time¶

Shows the average entity synchronization time, in seconds. Very high values in this graph might indicate performance problems for certain entities and needs to be investigated to see whether it is normal or not.

average_entity_sync_time

Minimum Entity Sync Time Today¶

Shows the lowest synchronization time in seconds today.

minimum_entity_sync_time_today

Average Entity Sync Time Today¶

Shows the average synchronization time in seconds today.

average_entity_sync_time_today

Maximum Entity Sync Time Today¶

Shows the highest synchronization time today.

maximum_entity_sync_time_today

Slowest Sync Entities Today¶

Shows a list of all synchronized entities in milliseconds today, with the entities that takes the longest time first. Each entity that has a high value might need to be reviewed as it decreases the performance in the synchronization. It might not be anything wrong, it could be dependent on the data volume for the entity, but good to review and see if any additional filter can be added to reduce the time.

slowest_synced_entities_today

Synchronization Data Volumes¶

For synchronization data volumes, the following metrics exist:

Average User Sync Data Volume¶

Shows the average synchronization data volume for a user.

average_entity_data_volume

Minimum Sync Records Today¶

Shows the lowest amount of records during a synchronization today.

minimum_sync_records_today

Average Sync Records Today¶

Shows the average number of synchronized records today.

average_sync_records_today

Maximum Sync Records Today¶

Shows the highest amount of records during a synchronization today.

maximum_sync_records_today

Largest Sync Entity Today¶

Shows a list of all synchronized entities today, with the entities that are largest first. Each entity that has a high value might need to be reviewed as it decreases the performance in the synchronization. It might not be anything wrong, but good to review and see if any additional filter can be added to reduce the records of data that is synchronized.

largest_synced_entities_today

Scheduled Tasks Status¶

For Scheduled Task Status the following metric exist:

Scheduled Tasks Status¶

Shows all the mobile scheduled tasks with information when it was last executed and when it will execute next time and whether it is active or not.

scheduled_task_status

Applications with Development Errors¶

For Applications with Development Errors the following metric exist:

Applications with Development Errors¶

Shows if any app has a deployment error and needs to be redeployed to the database again.

applications_with_deployment_errors