Troubleshooting¶
The following guide can be used to troubleshoot problems with the Streams functionality.
Content¶
- Streams Notification is not received even though the object has changed
- Warning message shown in Streams Panel
- Push Notification not working
- Notifications over proxy
Streams Notification is not received even though the object has changed¶
If you don't see the warning messages, and if clicking the Streams Panel icon doesn't show the new Streams Notification, then this is most probably an issue with the Subscription functionality. See here for the troubleshooting this issue.
Warning message shown in Streams Panel¶
Check the log files in the ifsapp-client-notifications Kubernetes pod.
Push Notification not working¶
Check the log files in the ifsapp-client-notifications Kubernetes pod.
Notifications over proxy¶
When using a third party proxy to expose IFS Cloud, make sure that the proxy updated the http connection to websocket connection. This is done in different ways on different proxies, read correspoding documentation for each proxy on how to handle websocket upgrade of http connections.
See also - How to access IFS Cloud from the Internet