Skip to content

Installed App Details

Installed App Details shows a specific Aurena Native app that have been used for an Aurena Native user on a device that the Aurena Native user has connected to IFS Cloud with.

Use the Installed App detail screen to manage App/Device for an Aurena Native user.

See the Aurena Native Framework Synchronization Guide and/or the Troubleshooting Aurena Native Apps for more information.

App State / Device State

When a device Initializes the state will be set to Initalizing, if the Aurena Native application is using a Synchronization Rule Delivery Method of Grouped Push then the state can move to Init Waiting for GP if the Grouped Push. In this state the initiailzation process is waiting for IFS Cloud to create and return the Grouped Push entity dataset for the User. It is also possible to see the stateInit Waiting for MWS if the initialization process is waiting for the IFS Middleware Server to return any entity with any other Synchronization Rule Delivery Method. On completion of the Initialization process the state will be set to Active.

See the Aurena Native Framework Synchronization Guide for more details on the Grouped Push process.

If the Aurena Native application has been defined Allowing Multiple Devices then it is possible to see multiple Active Apps/Device records. If the Aurena Native application does not allow multiple devices then only one Apps/Device record will be Active for the Aurena Native User per Aurena Native application, the previous App/Device record will be set to Disabled.

Push Notification

If the Aurena Native application supports push notifications then the Push Enabled field will be set. When the Aurena Native application is first used the push notification will be registered with the relevant operating system push notification system that will be valid for a specific period. The end date of the push notification period will be displayed in Push Valid To. When this date expires the Aurena Native application will re-register and the Push Valid To will be updated.

Grouped Push

Grouped Push Entities are used to synchronize the same set of data to a group of Users. If at least one entity defined in Synchronization Rules has Grouped Push as the Delivery Method then there will be more activities available in the Installed App Details screen.

Activities in Installed App Details

Enable/Disable GPS Capturing

By default a User/Device/Application Version will inherit the application default settings for GPS Enabled. If the Aurena Native application supports GPS capturing it is possible to change the GPS Enabled value directly on the screen.

Edit App/Device Settings

The Edit App/Device Settings allows for the configuring of the client, server and admin settings.

Client Settings

Controls if the DB Viewer is visible in the Aurena Native application for the user/device. This allows the Aurena Native user to view the data stored in the local database.

Controls if data should be sent with the Send Data With Logs option. This allows the Aurena Native user to save or send the client logs that are generated whilst running the app. If this is enabled the local data stored in the database will also be sent.

Additional Device Information can be added for a specific device.

When troubleshooting the log level can be changed from Normal to Trace to generate more detailed log information in the client logs.

The Default Sync Interval can be changed per Aurena Native application for the user/device. The initial sync interval is taken from the Application Parameters DEFAULT_SYNC_INTERVAL for the Aurena Native application.

Server Settings

When troubleshooting a synchronization issue it is possible to enable debugging to capture synchronization traces.

The Trace Settings dialog screen allows the administrator to enable/disable tracing and also to set the trace level.

The Basic level will log incoming and outgoing requests from the User/Device/Application only.

The Detailed level allows for additional logging to be captured about call sequences, database access, stub and skeleton arguments and application code for the Aurena Native user/device/application.

If Synchronization Traces are enabled for the User/Device/Application then the traces will be written to Synchronization Traces

Note: Stub and Skeleton Arguments are only printed for incoming transactions from the Aurena Native Application to IFS Cloud.

Admin Settings

It is possible to change the profile that is synchronized to the Aurena Native application per user/device. The default behavior is to sync the combined personal and base profiles. However, to manage base profiles it is possible to specify that the user/device should only sync the base profile. When this is enabled then all changes that are done in the UI designer for the Aurena Native application are stored directly in the users base profile. This makes it easier to manage Aurena Native user base profiles within having to manually change the base profile directly.

Disable App/Device

If a Device is no longer allowed to use Aurena Native applications then it is possible to set the device state to "Disabled" via the command Disable App/Device. By doing this all Installed Apps/Devices registered against the Aurena Native Device will also be set to "Disabled" and the device will no longer be able to synchronize Aurena Native applications.

It is possible to set the app state to "Active" if it is set to "Disabled" via the command Enable Device.

Delete App/Device

This will remove the selected record(s) and related Synchronized Entity data.  The remaining data will be removed via the Clean Up Aurena Native Entity Sync Data schedule task. This can be done only if the app has been disabled first.

Grouped Push User Details

Displays the IFS Grouped Push User for the Aurena Native application.

A Grouped Push User will be created for each IFS Aurena Native App that is deployed into the environment that has at least one entity defined in Synchronization Rules with Grouped Push as the Delivery Method. For these entities the Grouped Push User must have access to all business roles that are used to filter the data to the Aurena Native users. These business roles could be access to all Companies and/or Sites that will be used by the Aurena Native users running the IFS Aurena Native App.

Test Initialization

This will create a new "dummy" device for the select User, App and App Version and perform an initialization. On selecting the Test Initialization option a prompt will be shown to navigate to the Background Job that will process the initialization request.

Once this request is completed the results will be shown in the Logs, Synchronized Entities and Synchronization Traces (if enabled).

Note: The "dummy" device will not be included in the batch sync process. This is for testing the performance of the initialization request for a single user.

Send Notification

The text entered into the Send Notification dialog will be sent to the selected Application Version.