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Remote Assistance Administration

This guide is intended for account administrators of  Remote Assistance.

Remote Assistance provides a merge reality experience to IFS users.For this service the FNDREM component is mandatory and the ifsapp-rem container takes care of the communication with the 3rd party service provider.

For an overview of how Remote Assistance works within IFS Cloud, refer the Remote Assistance Overview.

For configuring remote Assistance, refere Remote Assistance Configurations.